FAQs

Frequently Asked Questions

Answers about custom fabrication, insulated frames, Low-E tempered glass, installation and warranty.

Do you work directly with builders?

Yes. We coordinate directly with custom home builders, general contractors, architects, designers, developers and owners.

Are your doors and windows custom made?

Yes. Our systems are designed and fabricated around the project dimensions, design direction and approved specifications.

Do you field measure?

Yes. Precise field measurements are a central part of our process when the opening and surrounding conditions are ready to verify.

Are the frames insulated?

Door and window systems can be built with foam-insulated steel frames to improve thermal performance and comfort.

What glass do you offer?

Our premium options include top-performing Low-E tempered glass. Clear, tinted, frosted, textured and other specialty options may be available depending on the project.

Why tempered glass?

Tempered glass is heat-treated for greater strength and designed to break into smaller pieces rather than large sharp shards.

Do you install?

Yes. Professional installation is available and recommended so alignment, operation and visible finish details are completed correctly.

How long does a custom project take?

Timing depends on design complexity, approvals, materials, glass, hardware, finishing, construction readiness and installation scheduling. We provide project-specific timing during quoting.

What warranty do you provide?

Covered workmanship is backed by a two-year craftsmanship warranty, subject to the written warranty and project agreement.

Can I upload inspiration photos or plans?

Yes. Use our Design Center to upload photos, sketches, PDFs and other project information with your quote request.